- sushma thirlwell
- July 14th 2018
Rachel has been fantastic over the last year. She has worked on random hairs all over my body. She’s brilliant and knows her stuff inside out. What’s even better is that it’s permanent. I’m hair free! I love not having to shave. I couldn’t recommend Rachel high enough, her expertise in hair removal are exceptional!
I can completely recommend Rachel. I have plucked my facial hair since I was a teenager, and have always had spots as they regrew. Within 6 months, the regrowth had stopped - Rachel has provided a genuinely lasting solution, and I'm thrilled! I trust her utterly when she's working on my face, and the results have been amazing.
I don’t know what I would do without Rachel in my life, jabbing my chin hairs! What I am most impressed by is that she really knows what she is doing, she is definitely an expert in the electrolysis field. I’ve gone to other places and not seen as impressive results. Hair growth has massively decreased since I started with her a few months ago. Very, very happy with her treatment.
- Rhiannon Deere
- February 6th 2018
I can't recommend Rachel enough. I had significant facial hair under my chin and it was very distressing, not only did it consume a lot of time to manage it also affected my confidence significantly due to quick regrowth.
I had doubts initially the electrolysis would work because of what I had heard from other electrolysis treatments. However I stuck with Rachel's rules (to not pluck with tweezers) which initially was hard but quickly became manageable. I really appreciated Rachel's understanding through this as she knew it was difficult and gave me practical advice to help even when I went away on holiday to Spain with my partner's family (her advice was invaluable).
Rachel was very flexible with appointment times and allowed me to see her a lot initially to help the hair on my face become more sightly as soon a possible. Within a few session I was seeing a difference especially with the darker and more course hair. I have been seeing her now for about 7 months and I have no unsightly hair on my chin, she has even made significant impact on my upper lip hair. My life has improved immensely. I have about twenty minutes back a day as I have no hair to remove. My skin is no longer red, spotty, swollen and broken on my chin it is now really smooth (this has never happened before). I even feel confident to not wear make up on my face for the first time in my grown up life (since puberty).
Despite facial hair not being a commonly talked about problem it can have a significant impact and Rachels has really made a difference to my confidence ,happiness and anxiety. I have even chosen to remove further bits of annoying hair on my body. Her results are amazing (literally no hair). I am also confident any regrowth in years to come will be minimal and easily addressed so I don't even need to worry about that.
Rachel is amazing. She is honest, efficient, and truly works magic. I can not recommend her enough. Before coming to Rachel I had wasted years and far too much money NOT getting results. Rachel's results really are permanent. After just a few months gone is my unwanted hair and I feel like a new person. If you are looking for hair removal see Rachel - she is amazing!
- Rosie Rodman
- November 6th 2017
I'd been doing laser treatment for about 2 years on my face to no avail since the therapist didn't mention most of my hair on my face was white or thick ginger hair. Rachel with a space of 3 months has gotten rid of all my thick hair on my chin and lip, plus I'm only half way through my treatment. I feel so much more confident and it is so nice not to constantly be self conscious about the hair on my face. I highly recommend Rachel to anyone!
- Vickie smith
- October 26th 2017
Rachel is a god-send!! I've been visiting Rachel for around 6 months now as I had terrible hair growth on my chin and top lip after years of plucking. I am now almost hair free! She has helped me restore my confidence, leaving me with a silky smooth chin. At the very start of my treatment, I had to go away for workso tried another salon in Birmingham - a BIG mistake. I wish I hadn't bothered. I felt every hair being wrenched out which should not at all happen with a electrolysis expert. Avoid anyone where you can feel this. All you should feel is the needle being inserted and then the pulse from the laser. I can't recommend Rachel highly enough - she is a real professional and I am sooooo unbelievably happy I found her.
- Tanyah Richard
- October 18th 2017
I have been seeing Rachel for years and would not go to anyone else. I first had a treatment done in 2010 and have come back to her again recently as I've tried laser, but nothing as worked as well as her electrolysis. I would highly recommend her and trust her 100%. She's very professional and always makes you feel calm and compfortable. The results are amazing! You won't be disappointed
- shima omidi
- October 18th 2017
Rachel is excellent in what she does! She's very confident and skilled and the fact that she guarantees her work is very reassuring for someone like me that has been to other places for hair removal with absolute no knowledge about what they were doing.. total waste of time and money!
I've just finished 10 sessions with Rachel for hair on face, chin and neck and the result is absolutely amazing.. very happy :))
Rachel is the only person I'd go back to for electrolysis, and I definitely recommend her highly to anyone that is fed up with unwanted hair! She'll fix for you.
- Carly Nic
- October 4th 2017
In Rachel’s skilful professional hands I’ve seen permanent results. Can’t recommend her more highly. A year+ with her and I’m addicted to zapping any bit of fuzz after seeing brilliant results on other areas. She is excellent at what she does. Thank you Rachel!
- katie V
- September 5th 2017
I have been seeing Rachel since January 2017. She is a great practitioner with a friendly yet contentious disposition with a great attention to detail. She guarantees her work and the results speak for themselves. I have now dropped down from weekly, bi-weekly, monthly to a six weekly visit, as all the hair has almost completely gone and I think I have a few sessions until the process has been complete. The investment both financially and from a time perspective is well worth it as the results are better than I had anticipated. If you have spent time fiddling with annoying hairs and endlessly plucking and slowly going insane...do a course with Rachel, she will change this forever!
- jess battle
- August 10th 2017
Rachel is fantastic. I have been having electrolysis with her for a little over a year and I couldn't recommend her more. Her warm and friendly presence make the whole process easier and the results after every appointment get better and better!
- roseanna battle
- August 9th 2017
Rachel is amazing! She knows exactly what she's doing and it shows as I've noticed drastic changes in my upper lip hair and eyebrows. She's also extremely friendly and a very calming presence. I highly recommend her.
- ellie lawley
- June 29th 2017
Having moved around a lot, living in different countries, I've tried lots of different hair removal treatments on my chin including electrolysis and laser treatments, none of which had long lasting effects. After seeing Rachel for only 3 sessions however the results were fantastic, hardly any regrowth and this has made me feel much more confident and happier in my own skin, as well as having a bit more extra cash each month! Rachel is very professional, friendly and empathetic and I can't thank her enough or recommend her more highly.
- kathy murray
- June 11th 2017
I've been seeing Rachel for the past 6 months regarding hair removal from my chin and I'm beyond satisfied by the fact that I'm now almost hair frees on that area. Rachel is professional in her approach but warm at the same time and I highly recommend her service.
- jette andersen
- June 1st 2017
Rachel is absolute fabulous and very skilled. Have been attending electrolysis with her for a bit over a year and now free of hair. Can't recommend her enough.
- rebecca gaynor
- April 26th 2017
Rachel is absolutely amazing. Couldn't recommend her more. Kept coming back to her for electrolysis despite moving over an hour away as couldn't find another place that came close to comparing
- natalie edwards
- April 4th 2017
My hairy upper lip had been a problem for me from a very young age. At 13 I started bleaching, before later moving onto self-waxing and nearly daily plucking! I was always very conscious of the look and feel of my upper lip. In my late twenties I decided enough was enough, so I visited Rachel every fortnight for about 6 months. Each treatment showed improvement and eventually I no longer needed regular appointments! Rachel's very very good at what she does and I never experienced any reaction or scarring, only a little redness which would dissipate after a few hours. After the initial 6 months of visits, I now barely have any hair on my upper lip and I only need visit once in a while to "top up". ITS AMAZING. I am absolutely amazed by the results! I wish really I'd done it sooner and encourage anyone looking for a permanent solution to hair removal to do it!
- cHARLIE O'Horo
- February 28th 2017
I have been hugely embarrassed by excessive dark hair growth on my chin and neck for almost 10 years. Throughout those years I have spent so much time in the mirror plucking on a daily basis. I have purchased and used the tria laser hair remover, I have been prescribed vaniqa and purchased many other treatments from various online suppliers in desperate hope to remove the hairs. Unfortunately all to no avail.
I visited the You Clinic for a spray tan and read one of the leaflets in the shop on electrolysis. I read the positive reviews and thought it was definitely worth attending a consultation and paying for the trial to see if this could help. Rachel was lovely and very empathetic, she explained that so many women suffer with excessive hair growth in silence and I wasn't the only woman to suffer from this.
I listened to Rachel and (reluctantly struggled) to grow my facial hair without plucking until my next appointment. I bleached the hair as there was so much and wore roll necks for work. The feeling of having the hair removed after growing it was amazing. Within a few weeks I noticed the difference and the perseverance was well worth it. I no longer had to pluck every day! I soon managed to grow the hair for a week between appointments and over time the regrowth reduced significantly. After 10 appointments I started to attend fortnightly and now (after 15 appointments) I don't even think about it. I have a few (not very noticeable hairs that grow back in between appointments and feel like a different person.
I can't recommend Rachel highly enough, she is very professional and empathetic and most importantly she has managed to get rid of my facial hair!
- Oxana ryazanova
- February 26th 2017
1st class service with excellent result, Rachel is truly a perfectionist who never let you go unsatisfied. Rachel always goes an extra mile to reach the best result. I strongly recommend her to anyone who would like to get read of unwanted hair. Don't follow my example, when I had to go to different specialists trying to find the best one, wasting my money and time, but at that moment I didn't even know what electrolysis meant. Now, hair free, even spot free (the result of ingrowing, and Rachel's help) my self esteem is boosting. Lot's of thanks to Rachel
- Valentina Ines La Mela
- February 12th 2017
Last year in February I was looking for some electrolysis service in London and searching on google Rachel was the first one showing up with excellent reviews. I decided to give it a go and she really impressed me for her professionalism. She is someone who really knows how to well perform this job with experience making clients feeling comfortable. What I appreciated was being informed step by step about what electrolysis is about so that I could make an informative choice. Since I've started my sessions with Rachel I could see considerable improvements getting my problem solved. Rachel is really someone who you want to go to if needing electrolysis. Success is guaranteed.
- rebecca down
- January 7th 2017
Rachel's treatment has made a big difference to my life. Now, I can run my hands over my chin and neck and feel - nothing but smooth skin. She is exactly what you could want - honest, precise, caring, determined, knowledgeable and highly skilled. When others on this forum say she is the best in London, I actually want to respond - no, Rachel must be the best in the UK. The proof is hundreds of satisfied customers of which I am one. If you are reading this and wondering whether to find out more - please do it. You have nothing to lose but horrible facial hair!
- saty Kaur
- December 7th 2016
I have been a client of Rachel's for over 15 years, she has worked magic on my face, not only has my facial hair disappeared I recommend that before you go shaving waxing plucking threading go and book a consultation, you will not regret it, she is the best and I am living proof.
I have visited many beauticians in my life and of course we all want them have attention to detail and have high standards, however this is not normally the case. Rachel is the first beautician I have met that has exceptionally high standards starting from when you walk into the room and all throughout the treatment. This is so refreshing and I would definitely recommend Rachel for anyone wanting electrolysis. Sam A.
- MaryJo Carney
- November 29th 2016
I've had electrolysis previously but the hair started sprouting again. I started with the tweezers and, unfortunately, it did more harm than good. I was damaging my skin while digging for the hair so made the decision to try electrolysis again. After research I was very lucky to discover Rachel. In the short time I have been having treatment the result has been outstanding, making a big difference to my life. I no longer use tweezers so saving time and my skin has healed.
I cannot recommend Rachel highly enough.
She is a highly skilled practitioner, very knowledgeable and experienced. It was one of my wiser decisions, little pain, great results and even a tasty chocolate to send you on your way. Thank you Rachel.
- elisabetta petolicchio
- November 28th 2016
Rachel is absolutely the best about electrolysis. I moved to England in 2010 and it has been really hard to find a centre with this service, luckily I came across the The you clinic and Rachel. She is brilliant, absolutely better than every other beautician I have been before. I have recommended her to all of my friends and I would highly recommend her to everyone. I am so happy and there are not enough words to thank her.
- Marion Hatt
- November 28th 2016
Can't find the perfect words to tell you how happy I am to have met Rachel. I had thick dark eyebrows and I was always playing with my tweezer. I have not used this tweezer since I've started to see Rachel. It's a bit time consuming to see her, but so much worth it. I am lucky enough to live in Chiswick, but will even travel from far away just to see her. She is really busy but she always find a way to fit you in when needed. I highly recommend her... and her chocolate !
- Clodagh Holland
- November 25th 2016
I first came to Rachel in early 2016 after coming across her salon online. Prior to that I had been suffering with abnormal facial hair growth, partiuclarly on my chin, for around four years. I tried every method of hair removal under the sun including waxing, threading, hair removal cream, IPL and other forms of lazer, the results of which were of course futile for me as my hair colour is light blonde. I scored the internet for advice reading countless articles and began to lose up thinking nothing would work. I resorted to shaving after this, my skin was in terrible condition from this. My self esteem dipped to an all time low, I felt hideous and ashamed that I was secretly shaving me face, like a man. I hated seeing more and more hairs coming back on my chin, thicker than ever, and the feeling of tooth brush bristles all over my chin. I was diagnosed with PCOS shortly after this and prescribed various forms of the pill but still found none of them to be effective in reducing my hair growth. I happened to come across an article on the intetnet mentioning a lady called Rachel Cross, expert in electrolysis. I was very impressed with the reviews left and thought I would give it a try as one last ditch attempt. I had an initial consultation with Rachel and was struck by her honesty and empathy. Her attiude was far from the robotic sales like people I had come across in the past only really interested in selling a product. She took the time to really listen to me and told me "if this doesn't work for you, nothing will". I decided to continue on her advice. I noticed small improvements to begin with but even this was massive for me compared to any other treatment I had undertaken in the past. After three or four more treatments I really started to notice the difference. The thick and course hair became fine and most important of all, most of my hair did not grow back!! I could not believe it and my confidence soared. After about 8 months of regular treatment, I felt my confidence return. My skin is clear and the hair is gone. I still get the odd pesky hair here and there and am happy to come back to Rachel every now and again for maintenance. The procedure itself can be quite painful, but so long as there is no plucking in between, which I stuck to religiously, the results will be fantastic and worth the pain. Rachel always has a chocolate on hand as a treat at the end of the treatment, which is lovely. I honestly cannot thank Rachel enough for her work in resolving a problem I thought would stick with me my whole life. For the women out there who think there is no hope, trust me, there is and that is Rachel Cross who I could not recommend highly enough. x
- alice Pollesche
- November 25th 2016
I first came to Rachel a few years back as I had abnormally thick facial hair around my chin and neck area which for a girl in her early 20's is a big NONO! My self-esteem was at a low and dreaded nothing more than the sunlight hitting my face worried that my grizzly shadow would be on show to the world.
My First consultation with Rachel I was nervous, she was very professional and discussed in great detail how electrolysis works. Happy to go ahead we then proceeded with my first 15 Minuet treatment and I have never looked back!!! My grizzly beard is now a thing of the past and have never felt so confident in my own skin!! I have since gone on to have my "snail trail" removed and Laser treatment on my bikini area with Sonya.
I also recently had a nasty ingrown hair that even my GP wouldn't help me with, I decided to book an appointment with Rachel to see if she could help me and within a few minutes the 9 Month battle with my ingrown hair was gone!! (How did I not think to do this in the first place?!) TRULY AMAZING!!!
There is no better way to describe these lovely ladies then the hair removal dream team and cannot thank them enough for all there expert advice and new found confidence they have given me over the few years I have been visiting the you clinic.
Highly recommend!! Alice x
- zuzana kovacova
- November 22nd 2016
I couldn't believe my luck when I met Rachel. I was desperate, non existent self esteem and a grim future ahead. As everyone on here, we did our research, but have you tried writing into your browser "the best electrolysis in london"? Rachel will come up first and no wonder. The moment you'll come to the clinic you'll feel you are in good hands. She knows 100% what she's doing. There's no one better than her. She's got wast knowledge, unbeatable experience and she understand what you are going through. I can't stress enough how thankful I am for Rachel, thanks to her I'm back to my old happy self, full of confidence and positive attitude.
- natalie baker
- November 14th 2016
Having struggled from the age of 16 with problem hair growth I was truly at a loss on what to do when I discovered Rachel. I came to her with a large area of thick but fair hair which lasers just couldn't treat, I had ingrown hairs from shaving and my confidence was at an all time low. Rachel was so knowledgeable and understanding that I immediately felt comfortable and as if I was in good hands. She is always caring and thorough and I'm delighted to say that, though I have a little way to go, my hair is very nearly gone! Now, I can't imagine how I went so long without these treatments. She has given me a whole new confidence and optimism.
- Lou Gardey
- November 12th 2016
Rachel is the best electrologist I have ever been to. Having suffered over very many years with electrolysis that didn't work, and was extremely painful, finding Rachel was a revelation. She's brilliant at what she does, and she has completely cleared my face of superfluous hair, which has transformed my life. She's methodical, careful, and caring, and she is, quite simply, the most accomplished and brilliant electrologist one could go to. Her work is the best I've ever experienced - I think she's the top practitioner in her field. I feel so lucky to have discovered her, and she's made me feel so much better, which is wonderful.
- Shereen Shereen
- November 12th 2016
Absolutely brilliant. I would highly recommend and encourage anyone searching for a safe and permanent method of hair removal to seek Rachel's professional help. Having been fortunate enough to have been a client of the late Sylvia Lewis, where Rachel was once a head therapist, I am now fortunate to have found someone I can equally trust and who can match Sylvia's expertise and professionalism. Rachel is clearly a highly skilled and experienced therapist.
- Jesenka Woodward
- November 10th 2016
Rachel's experience and training are second to none and you can trust her when she guarantees permanent hair removal. She makes her client feel comfortable and pampered. I would highly recommend her.
- alison coll
- November 10th 2016
Rachel is brilliant. I had been having electrolysis for years before seeing her but the hairs continued to grow. After seeing her. I became hair free where ever she treated me. I whole heartedly recommend her.
- Annameka mclucas
- November 10th 2016
Rachel has helped massively to restore my confidence with electrolysis to permanently remove unwanted hair on my face including my eyebrows...I can't recommend her highly enough!!
- Claire T
- November 10th 2016
Thanks to Rachel I never have to shave my arms and legs and this permanent. It is liberating - she makes you feel so comfortable and her advice and customer service is excellent and the You Clinic has a lovely atmostphere and you feel pampered!
- lizzie champion
- November 9th 2016
Rachel is brilliant. She has sorted out my eyebrows so I am now tweezer free! I am so happy with it I've now moved on to my upper lip. I highly recommend Rachel.