Salon Spy: Jones and Payne
- August 2nd 2013
- / Anna Hunter
I’d heard a lot about this modish Shoreditch salon, both from friends and fellow beauty bods, so on their wholly positive recommendations I took myself east to get my travel-ravaged tresses sorted out and see what all the fuss was about. Let me tell you, it was worth the trip from way out west…
I arrived on a cool, calm and collected Friday morning, feeling anything but. Hayfever sniffling had reached chronically disgusting levels and my hair was in a similar state post visiting my sister in South America. I’m not blaming my sister or América Latina; I blame myself entirely for letting it get so out of hand as I always seem to manage to do. My fringe has to grow to nose level and my ends reach frazzle status before I act upon it. But the lovely Milly, my stylist, didn’t judge. Instead she listened and did exactly what I’d requested. This is hairdresser chair nirvana, as I’m sure many will agree.
Just walking into Jones & Payne is enough to give you a warm fuzzy feeling. Light and spacious, there’s no sense of being sardined into the styling area or scrunched up over the sinks. Huge gilt-edged mirrors, chandeliers, wooden floors and vintage furnishings make the salon feel like a home from home, if you’re lucky enough to reside in a chichi country mansion, which after visiting here I wish I were.
I was greeted by co-founder and salon manager Stewart, who was friendly, affable and very cool. In fact, everyone I met oozed cool, but not in a standoffish, frosty way. The team are attentive and welcoming, and nothing was too much trouble. From customisable massage chairs to steaming pots of Earl Grey served in classy china - or a Bellini if you’re so inclined - the staff at Jones & Payne have it covered. The customer experience is pretty exceptional, and it seems that they really have thought of everything. There’s even Jones & Payne branded umbrellas available for purchase should the heavens open after you’ve had your highlights done (blow dries are complimentary after colouring services - not something to take for granted these days).
The diverse team are all specialists in their field, so Jones & Payne can cater to all. Whether you’re after a forties updo or a dramatic colour change, they can accommodate and most likely exceed your expectations if my experience is anything to go by. Milly refreshed my style, giving me one of the most precise fringe trims I’ve had in a long time and ensuring that my lengths were blunt and in good shape without compromising on length. All the while she enquired as to how my hair behaves in general and how I like to wear it. All in all, a bespoke service!
I’ll definitely be taking my loyalty card back here, and in the meantime checking their website for tips, tricks and fresh hair ideas. Jones & Payne is luxe yet not inaccessible, in terms of décor, price and service, and I thoroughly recommend popping in whether you’re an edgy east London type or a Chelsea blow dry addict. Keep an eye on The Little Book of Experts to check out co-founder and master stylist Ricky Lee Jones' profile…
Cut & Blow Dries from £50. Book online at www.jonesandpayne.com