- cherry franklin
- December 1st 2018
Appalling customer service and mediocre haircut at an extortionate price - I would strongly advise staying well away from this salon! Staff were surly and rude - when I politely asked if they had any magazine that I could read one staff member literally just grunted and walked away! The person washing my hair didn't check the temperature of the water or the pressure - which is pretty basic stuff. I was given the shortest consultation I've ever had, and my hairdresser didn't listen at all to what I asked for, which meant that I was far from happy with the end result. No one seemed to care that I wasn't happy with the colour, again my hairdresser just said 'well, it was nice to meet you' and walked off. Literally, every part of the process was horrible and to be charged over the odds for it was particularly galling. Avoid, avoid, avoid.